Support
Email contact@analyticshour.io. Include what you asked, which app you used (Claude or ChatGPT), and roughly when, so the request can be found in the logs.
Common questions
The tools don't show up
- ChatGPT: MCP servers load when a thread starts, so start a new thread after adding the server.
- Claude: check that the connector is turned on for the chat in the tools menu. On Team and Enterprise plans, an organization owner has to add the connector first.
- Check that the URL is exactly
https://mcp.analyticshour.io/mcp, including/mcp, and that no authentication is set.
A recent episode isn't found
New transcripts are added within about an hour of reaching the show's archive. Episode pages sometimes go up before the transcript does.
A quote doesn't match the episode
Transcripts can contain transcription errors, and assistants sometimes paraphrase. Each quote includes a timestamp, so you can check the episode at that point. If a transcript itself is wrong, let us know the episode and timestamp.
"Rate limit exceeded"
Requests are limited per network address. Wait a minute and try again.
Service status
/health returns ok when the service is up.